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  1. TicketTote Help Desk
  2. Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Most commonly asked questions by TicketTote users

Event Customers (Buyers)

  • Why Won't My Keyboard Pop Up?
  • Why doesn't TicketTote state credit card fees in the billing section?
  • How do I know if a ticket I'm buying from someone else is valid?
  • Can I resell my tickets?
  • Camera policies for events
  • What is an E-ticket and where is my real ticket?
See all 12 articles

Event Planners

  • Can I cancel my event?
  • How long does it take to receive my ticket earnings?
  • How do I claim my ticket earnings?
  • How long does it take to add an event to tickettote.com?
  • How much does it cost to sell tickets on your website?
  • Difference between promoters and user permissions?
See all 7 articles

Event Promoters

  • What is a Promoter on TicketTote?

General FAQ

  • Understanding Fraud
  • How do I unsubscribe to TicketTote email updates?
  • How do I switch between light and dark mode?
TicketTote Help Desk