Please note that buyers have up to 90-days after their event from the time that their credit card statement is issued to report a fraudulent claim. We will make every effort to solve the fraud claim in your favour, however, banks that issue credit cards will debit the funds from your account before the dispute is addressed, and will only return the funds if the judgment is in your favour. Our system has the strictest industry protocols, confirming credit card information, addresses, name, and IP location. TicketTote also manually confirms any purchase over $500, and buyers of multiple tickets through more than one transaction over $500 are contacted. Despite this, no fraud protection system will catch 100% of possible fraud, and sellers should hold back 5% of funds for 90-days to offset potential claims.